IT Technician

Main tasks of the computer technician in a company

There are many reasons why a business may need to incorporate its staff or hire an IT technician externally. Today we want to summarise some of its functions so that its importance can be understood:

Performs maintenance of the company's IT structure , which includes work such as hardware fix, software and software update, etc.
It installs programs or tools that can be useful in the day-to-day life of the company and that facilitate the work of employees, and carries out training to help understand its operation.
Write reports and recommendations to other departments to see the evolution of their work and recommend new actions to improve the performance of the company's equipment.
It builds an action protocol in case of breakdowns or problems with the equipment and starts it when necessary, trying to minimise the damage and speeding up the settling times to prevent the problem from impacting the company's work.
It is constantly available to employees to solve both specific doubts they may have and to provide training on new installed programs or on components that have been added to the equipment.
It is also there to solve any problem that workers have with the equipment they use at all times, and must act quickly to avoid hindering their work.
Develop programs that can be useful for the company , analysing their needs, their objectives and working together with other departments to get the best ideas and implement them.
Write advice on the use of equipment and action protocols that team members must implement when using the components, so that everything works in the right way.

As you can see, a computer technician performs crucial tasks within a company , and is a very important asset within all departments. That is why it is a profession that is booming, and many companies hire these types of professionals to carry out the work in which they are experts. There are different ways to have a computer professional available to a business, and the choice will depend on the type of company and its needs. There are companies that create a specific IT department and hire one or more experts who are constantly working on their work, and others outsource the serviceTo save costs. Both options are valid and have their advantages and disadvantages, so it is essential to study each specific need to find a good solution.